Developed a Swift app and companion Svelte website to help users with severe health issues alert bystanders on how to best assist them, with the goal of trying to reduce 911 calls. Managed a team of capstone interns from Ohio State University to design and implement the backend with a PostgreSQL database.
Designed and developed a Svelte quoting tool to enable blind schools to request low cost 3D prints of tactile 3D models to assist visually impaired individuals in experiencing and understanding large objects or complex structures through touch.
Collaborated with a team of technicians to support an arena of 320+ employees with tasks that ranged from imaging computers to educating end users. Worked various events with an attendance of 12,000+ people, solely supporting technology like the POS systems and wireless networks. Assisted with administrative tasks in Active Directory including resetting user passwords and updating user information.
Maintained the confidentiality, integrity, and availability of IT resources to ensure that secret and top-secret information was properly secured. Managed the administrators for the Kadena Air Base network. Responded to over 100 support tickets in a high concurrency environment.